✨ Beverly Hills Of Brooklyn Boutique
Luxury • Casual • Effortless Shopping
📦 Orders & Processing
How long does processing take?
All orders are processed within 1–3 business days.
During new arrivals, promotions, or holiday rushes, please allow 2–5 business days.
Can I cancel or change my order?
Orders can be modified or canceled within 2 hours of purchase.
Please email [email protected] right away with your order number.
I didn’t receive my confirmation email—what should I do?
Check your spam or promotions folder.
If you still don’t see it, email us and we will resend your confirmation.
🚚 Shipping Information
What shipping options does the boutique offer?
At checkout, our shipping options include:
- Standard Shipping (3–7 business days)
- Express Shipping (1–3 business days)
- International Shipping (7–14 business days)
How do I track my order?
Once your order ships, a tracking number will be emailed to you automatically.
You can also view tracking details by clicking the link in your e-mail that was provided.
Do you ship internationally?
Yes. Delivery times vary by country.
Customs fees or import duties are the customer’s responsibility.
📏 Sizing & Fit
How do I choose the right size?
Each product page includes a detailed size guide and fit notes.
Because our styles come from different designers, sizing may vary slightly.
Are your items true to size?
Most items run true to size, but always check the product description for the most accurate fit information.
🔄 Returns & Exchanges
What is your return policy?
Beverly Hills Of Brooklyn Boutique accepts returns within 10 days of delivery for store credit.
To qualify, items must be:
- Unworn
- Unwashed
- With original tags attached
- In original condition
Do you offer refunds?
Refunds to the original payment method are only issued if an item arrives damaged or incorrect.
All other returns receive store credit.
What items are final sale?
- Sale/clearance items
- White clothing
- Bodysuits
- Swimwear
- Discounted items
These items cannot be returned or exchanged.
How do I start a return?
Email us at [email protected] with your order number, and our team will guide you through the return or exchange process.
💳 Payments
What payment methods do you accept?
We accept:
- All major credit & debit cards
- Apple Pay
- Google Pay
- Shop Pay
- Klarna/Afterpay
Payments are processed through secure, encrypted checkout.
👗 Restocks & Product Availability
Will sold-out items come back?
Some collections are limited edition and may not restock.
For restock-eligible items, use the “Notify Me” button on the product page to receive alerts directly to your email.
🤝 Customer Care
How can I contact customer support?
Our team is here to provide a boutique-level experience.
Email: [email protected]
Response Time: Within 24 hours (Monday–Friday)
Do you have a physical location?
Currently, we are an online-only boutique to ensure curated, fast shipping and exclusive collections.